Reservations
A VISA or MASTER card number & expiry date information must be presented to secure a booking. If a credit card number is not an option, a Canadian cheque or money order for one night’s stay is required.
Reservations are not complete until we have processed a deposit with a VISA or MASTER card.
Payment
We accept cash, debit, Canadian cheques, travelers cheques, Visa and Mastercard.
Deposits
Bed & Breakfast: $50 – NON Refundable Deposit
Travel Apartments : 50% NON Refundable deposit
Cancellation
CANCELLATION NOTICE must be sent by E-mail or written document.
| Bed and breakfast | ||
|---|---|---|
| Booking | cancellation penalty $ |
after booking has confirmed |
| 2 nights or less |
Less than 2 days (included 2 days) in advance from check in date
50% of total room charge |
Advance more than 2 days
$50 Non refundable |
| 3-7 nights | Less than 7 days (included 7 days) in advance from check in date
50% of total room charge Less than 2 days (included 2 days) in advance from check in date 100% of total room charge |
Advance more than 7 days
$50 Non refundable |
| 8 nights and over | Less than 30 days (included 30 days) advance from check in date
50% of total room charge Less than 14 days (included 14 days) advance from check in date 100% of total room charge
|
Advance more than 30 days
$ 50 Non refundable |
Guest failing to provide any notice will be responsible for 100% of the reservation charges.
Date alternations — restrictions will apply —
| Travel apartments | ||
|---|---|---|
| Booking | cancellation penalty $ |
after booking has confirmed |
| 6 nights or less | Less than 7 days (included 7 days) in advance from check in date
100% of total room charge |
Advance more than 7 days
50% Non refundable |
| 7 nights or more | Less than 14 days (included 14 days) in advance from check in date
100% of total room charge |
Advance more than 14 days
50% Non refundable . |
| monthly | Less than 30 days (included 30 days) in advance from check in date
100% of total room charge |
Advance more than 30 days
50% Non refundable |
Tax
3% municipal hotel tax
5% GST
8% HST
No tax is required for monthly stays
Extra Fees
- $20.00 lost or un-returned key.
- $50.00 will be charged to travel apartment guests who fail to clean or restock used dishware.
- $100.00 will be charged to lost or un-returned parking garage opener (fob).
Minimum Stays
A 2-night minimum stay is standard; however we can occasionally accommodate single night requests.
Check In / Check Out
Check-in is at 1:00 PM
Check-out is at 11:00 AM
Special requests are gladly considered!
Children
Children younger than 3 years are welcome in the Zen Suite and travel apartments.
Privacy and Legal Statement
Personal information collected is used only by Between Friends and will not be sold, rented or divulged to third parties.
Between Friends operates in accordance with the inn keepers act and will not be responsible for accidents / injuries to guests or loss of valuables while on the property.
Management reserves the right to refuse service of terminate a reservation.